PROBLEM


How obtaining a second opinion can enhance patient decision-making, improve treatment outcomes, and foster a collaborative approach between healthcare providers and patients.


How obtaining a second opinion can enhance patient decision-making, improve treatment outcomes, and foster a collaborative approach between healthcare providers and patients.

SOLUTION

SOLUTION

we explore the impact and benefits of seeking a second surgery opinion in the context of a patient's healthcare journey.

Doctor's Pic
Doctor's Pic

Feature 1

Ensure an accurate diagnosis

Ensure an accurate diagnosis

Feature 2

Ease of Use through intuitive Evaluation treatment options for the User.

Ease of Use through intuitive Evaluation treatment options for the User.

Ease of Use through intuitive Evaluation treatment options for the User.

Feature 3

Enhance treatment outcomes

Enhance treatment outcomes

Enhance treatment outcomes

Feature 4

Empowerment and peace of mind

Active participation in his/her healthcare decisions and gain confidence in the recommended treatment plan.

Empowerment and peace of mind

Active participation in his/her healthcare decisions and gain confidence in the recommended treatment plan.

Steps Towards Solution

Steps Towards Solution

2. Research Objectives:

  • Assess the demographics of users seeking second surgery opinions through the website.

  • Evaluate user satisfaction and the perceived value of the provided second opinions.

  • Examine the impact of second opinions on patients' treatment decisions.

  • Analyze trends in medical conditions for which second opinions are most frequently sought.

  • Identify potential areas for improvement in the user experience and platform functionality.

3. Methodology:

  • Data Collection: User data, feedback, and testimonials from the second surgery opinion website's database will be collected for analysis.

  • Surveys: Anonymous user surveys will be conducted to gather information about user demographics, satisfaction levels, and decision-making outcomes.

  • Data Analysis: Quantitative data, such as user demographics and frequency of conditions, will be analyzed using statistical tools. Qualitative data, including user feedback and testimonials, will be subjected to thematic analysis to identify common trends and sentiments.

4. Results:

  • User Demographics: The research revealed a diverse user base spanning various age groups and geographic locations, indicating a global reach and accessibility of the second surgery opinion website.

  • Satisfaction Levels: Over 80% of surveyed users expressed satisfaction with the quality and promptness of the second opinions received, highlighting the platform's value in providing credible medical insights.

  • Informed Decision-making: Approximately 70% of users reported that the second opinion influenced their treatment decisions, demonstrating the platform's contribution to informed patient choice.

  • Medical Conditions: Orthopedic, oncological, and cardiac conditions were among the most common reasons for seeking second opinions, indicating a spectrum of medical specialties catered to by the platform.

  • Improvement Areas: Users expressed interest in enhanced communication options with second opinion providers and the availability of additional educational resources.

2. Research Objectives:

  • Assess the demographics of users seeking second surgery opinions through the website.

  • Evaluate user satisfaction and the perceived value of the provided second opinions.

  • Examine the impact of second opinions on patients' treatment decisions.

  • Analyze trends in medical conditions for which second opinions are most frequently sought.

  • Identify potential areas for improvement in the user experience and platform functionality.


3. Methodology:

  • Data Collection: User data, feedback, and testimonials from the second surgery opinion website's database will be collected for analysis.

  • Surveys: Anonymous user surveys will be conducted to gather information about user demographics, satisfaction levels, and decision-making outcomes.

  • Data Analysis: Quantitative data, such as user demographics and frequency of conditions, will be analyzed using statistical tools. Qualitative data, including user feedback and testimonials, will be subjected to thematic analysis to identify common trends and sentiments.


4. Results:

  • User Demographics: The research revealed a diverse user base spanning various age groups and geographic locations, indicating a global reach and accessibility of the second surgery opinion website.

  • Satisfaction Levels: Over 80% of surveyed users expressed satisfaction with the quality and promptness of the second opinions received, highlighting the platform's value in providing credible medical insights.

  • Informed Decision-making: Approximately 70% of users reported that the second opinion influenced their treatment decisions, demonstrating the platform's contribution to informed patient choice.

  • Medical Conditions: Orthopedic, oncological, and cardiac conditions were among the most common reasons for seeking second opinions, indicating a spectrum of medical specialties catered to by the platform.

  • Improvement Areas: Users expressed interest in enhanced communication options with second opinion providers and the availability of additional educational resources.

takeaway

Takeaway

There are some important takeaways from what I have done so far.

takeaway 1

Designed for this

product with limited domain

knowledge at the beginning.

Designed for this product with limited domain knowledge at the beginning.

To confidently deliver professional design solutions, I revisited the reports from previous user research to understand users' pain points and goals. Also, I worked with the user researcher to conduct usability sessions to

ensure that the experience is friendly to industry professionals.

To confidently deliver professional design solutions, I

revisited the reports from previous user research to

understand users' pain points and goals. Also, I worked with the user researcher to conduct usability sessions to ensure that the experience is friendly to industry professionals.

takeaway 2

Designed for complex scenarios.

The scenarios for this product were much more complex than many other applications I have ever seen and used, so I struggled with how to start the design initially.

The scenarios for this product were much more complex than many other applications I have ever seen and used, so I struggled with how to start the design initially.

By frequently communicating with product managers and conducting brainstorming sessions, I broke down each complex scenario into several simple scenarios so that I was able to get started quickly and convey the

understandable design to others.

By frequently communicating with product managers and conducting brainstorming sessions, I broke down each complex scenario into several simple scenarios so that I was able to get started quickly and convey the understandable design to others.

takeaway 3

Improved the ability of storytelling for different types of audience.

I frequently presented my design directly to different stakeholders, including designers, product managers, and engineers, which improved my ability of verbal design communications.

Takeaway

There are 4 main takeaways from what I have done so far.

takeaway 1

Designed for this product with limited domain knowledge at the beginning.

To confidently deliver professional design solutions, I revisited the reports from previous user research to understand users' pain points and goals. Also, I worked with the user researcher to conduct usability sessions to ensure that the experience is friendly to industry professionals.

takeaway 2

Designed for complex scenarios.

The scenarios for this product were much more complex than many other applications I have ever seen and used, so I struggled with how to start the design initially.

By frequently communicating with product managers and conducting brainstorming sessions, I broke down each complex scenario into several simple scenarios so that I was able to get started quickly and convey the understandable design to others.

takeaway 3

Improved the ability of storytelling for different types of audience.

I frequently presented my design directly to different stakeholders, including designers, product managers, and engineers, which improved my ability of verbal design communications.

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contact

contact

NOIDA Delhi- Ncr , INDIA

NOIDA Delhi- Ncr , INDIA

sonaljhasmail@gmail.com

sonaljhasmail@gmail.com

+91-9999186737

+91-9999186737

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Made with By Sonal Jha | © 2023

Made with By Sonal Jha | © 2023